ID# |
Help Messages |
6745 |
Thank you! - (Jimy 2/1/2012 4:18:00 PM) |
6744 |
Jimy: The game is now available. - (administrator 2/1/2012 12:35:00 AM) |
6743 |
Peter D: That's strange; the pool manager always can override the spreads that are loaded in our system automatically in the event of an error. - (administrator 2/1/2012 12:34:00 AM) |
6742 |
marshall: Your pool manager needs to enable the games each playoff week. - (administrator 2/1/2012 12:33:00 AM) |
6741 |
When will the superbowl be up so I can set my point value and players can make picks
- (Jimy 1/30/2012 6:15:00 PM) |
6740 |
peter d has picked games but no spreads
have appeared?? - (Peter D 1/22/2012 1:01:00 PM) |
6739 |
Have not been able to make my picks for week 19 why is this ? have tried since Monday not showing the pick sheet!! - (marshall 1/14/2012 1:55:00 AM) |
6738 |
Gordon M: Done! - (administrator 1/13/2012 10:32:00 PM) |
6737 |
When will the spreads get loaded
for this weeks games? - (Gordon M 1/13/2012 10:25:00 PM) |
6736 |
Gordon M/ devildog3089: Games have been loaded but the manager still needs to enable. - (administrator 1/10/2012 7:37:00 PM) |
6735 |
When will the games come up on the screen? I haven't been able to enable them yet. - (devildog3089 1/10/2012 5:56:00 PM) |
6734 |
When will the next round of playoff games be available - so I can enable them for picks to be made? - (Gordon M 1/9/2012 11:32:00 PM) |
6733 |
Jimy: They have been loaded, managers need to enable the games from the set schedule screen. Thanks. - (administrator 1/3/2012 7:55:00 PM) |
6732 |
when will the play-off games be up so I can set the point value and make picks? - (Jimy 1/3/2012 3:06:00 PM) |
6731 |
Hate to ask again this week, but when are the spreads going to populate? They're supposed to be up Tuesday morning (accoring to your FAQs) but its late Wednesday afternoon and there is a game tomorrow. - (danthaman 12/21/2011 5:23:00 PM) |
6730 |
BMSKS2: A detailed explaination was posted as few messages below and all emails answered. - (administrator 12/16/2011 7:37:00 PM) |
6729 |
danthaman: They have been loaded. - (administrator 12/16/2011 7:37:00 PM) |
6728 |
RICRUFF: I emailed you. - (administrator 12/16/2011 7:37:00 PM) |
6727 |
WHAT HAPPENED LAST WEEK? PUT PICKS IN AND HALF THE POOL IS MISSING!!!!! - (BMSKS2 12/15/2011 11:19:00 AM) |
6726 |
When will the spreads be up? - (danthaman 12/14/2011 2:21:00 PM) |
6725 |
I cnan't put any picks in...Why? - (RICRUFF 12/14/2011 11:28:00 AM) |
6724 |
aaakenoshadiablo: I am sorry but only the pool manager can change your pick. Please contact your pool manager directly. - (administrator 12/12/2011 8:59:00 PM) |
6723 |
Grovers: I responded to you via email. - (administrator 12/12/2011 8:58:00 PM) |
6722 |
I Hate Football!: This is complete. - (administrator 12/12/2011 8:58:00 PM) |
6721 |
Tried to make picks on Thurs and site was down put my pick on John from efbp fb page he said to contact the pool manager and they could enter the pick for us - (aaakenoshadiablo 12/12/2011 6:33:00 PM) |
6720 |
I updated my acct...then when I went to clean up old passwords and clicked on what I thought were the correct boxes, instead of eliminating old emails....they all but 2 ..mine and another that has our mix pick duffers pool. Help..I need to retrieve my old list or get from birdfoot his list so we can send the invites out...I'm only showing 2 memebers.... - (Grovers 12/11/2011 7:57:00 PM) |
6719 |
Hi! I was able to adjust the points for thursday night's game for those who were un able to get their picks in. I am the manager and I need my pick entered for thursday- please make my pick Pittsburg 16, thank you. - (I Hate Football! 12/11/2011 12:14:00 AM) |
6718 |
hazemoto: You as the pool manager determine how you handle the issue. Our site offers a pool manager > manage picks feature. Most of our users simply emailed their managers and the managers entered the picks on Friday. Send us an email if you want to disable that game for your pool. We will handle the other manager's requests. Out site is very flexible and offers many ways to handle a situation like this which has not occurred in a very long time - (administrator 12/10/2011 2:47:00 PM) |
6717 |
MILD72: Your pool manager will be able to use the Pool Manager > Manage picks feature to submit picks. - (administrator 12/10/2011 2:45:00 PM) |
6716 |
head or tails: Did you read the post 6707? It explains what you need to do. - (administrator 12/10/2011 2:43:00 PM) |
6715 |
Still have not had any response to how to fix the Thursday night picks for people in my pool who could not log in?? Please respond.How can I change the 4 people who could not pick Thursday and got stuck with dog game? Thank you
-head or tails - (head or tails 12/10/2011 2:28:00 PM) |
6714 |
Nevermind I took care of it
- (hazemoto 12/10/2011 1:29:00 AM) |
6713 |
I need to know how to fix my problem I went in today to see if I could do people picks for Thursday but it did not allow me to I need to get this taken care of. Please tell how I can fix this problem - (hazemoto 12/10/2011 1:15:00 AM) |
6712 |
Everybody that did their picks for Thursday game in my pool picked the Steelers Can I go in now to the people who did not and do their pick for Thursday games even know then game is over - (hazemoto 12/9/2011 3:50:00 AM) |
6711 |
If you run a straight across pool like I do at least 98% of the people would have picked the Steelers. That is why to let your default pick on sunday pick for the people who could not get into your website right.I think you should act on this immediately so we can move on with our weekly picks. This would be the only fair thing to do.If not this could be a way of losing people out of the website - (hazemoto 12/9/2011 3:47:00 AM) |
6710 |
I am the administrater in my pool and I think immediate action should be taken on the matter of not being able to do your picks My pool has a default selection that picks on Sunday morning but in this situation that is not the correct pick for the Thursday game. The people who are running the website should do the right thin g and cancel Thursday game between the Steelers and the Browns and go with a 15 game schedule. - (hazemoto 12/9/2011 3:42:00 AM) |
6709 |
I didn't get my Thurs night pick it due the same problem some others had. I tried for hours before the game started. I was raging. Now what happens? I just lose due a faulty website. Thurs night shouldnt count or everyone gets a - (MILD72 12/8/2011 11:29:00 PM) |
6708 |
Manager could not get access either, until after the Thurs game already started. I have several people who could not get picks in by game time. How can we fix these people after the game is locked? Our users want their thurs game counted. Please help!! - (head or tails 12/8/2011 10:44:00 PM) |
6707 |
Urgent: We have been working with our service provider since 5pm. It was a major outage affecting all of their customers. We expressed our dissatisfaction.
Your pool manager will be able to use the Pool Manager > Manage picks feature to submit picks. Please email your manager your picks.
The site appears to be back up right now but we have not received any word from the service provider yet.
We apologize for the inconvenience - (administrator 12/8/2011 9:32:00 PM) |
6706 |
What happened to your website? I tried to log in 2 hours before gametime but could not get in!!! My pick will now be considered a loss?? - (bearsfan54 12/8/2011 9:20:00 PM) |
6705 |
WHAT HAPPENNED TO YOUR SITE
TONIGHT???? NO ONE COULD GET ON - (BOOM 12/8/2011 9:10:00 PM) |
6704 |
Chuckster: All standings are accurate, please send an email with more details and print screens of any system errors. Thanks! - (administrator 12/7/2011 9:34:00 PM) |
6703 |
danthaman: Awesome, sorry about the issue. - (administrator 12/7/2011 9:33:00 PM) |
6702 |
I picked the seahawks to win on thursday and they did. It was noted on my pool but today it is not noted. Can you explain?
- (Chuckster 12/4/2011 11:36:00 AM) |
6701 |
Email is working now. Thanks! - (danthaman 11/30/2011 2:18:00 PM) |
6700 |
SWAFBPool/danthaman: Please try the poolwide email now. I just made another change to the mail servers. - (administrator 11/28/2011 10:12:00 PM) |
6699 |
Thanks -- Glad to hear it won't be a manual process! Also, for what it's worth, I had the same problem as danthaman. I tried to send a couple of poolwide emails, but none were delivered. We also didn't get the usual reminders. - (SWAFBPool 11/28/2011 10:03:00 PM) |
6698 |
AngelaKL77: Please see post 6696. Thanks! - (administrator 11/28/2011 9:47:00 PM) |
6697 |
sigma1914: No problem, just send us an email at the beginning of next season and we will take care of your request. - (administrator 11/28/2011 9:46:00 PM) |
6696 |
Saxplaya: The conference championship games have been added. Managers will need to enable the games from the set schedule screen. Spreads will be uploaded tomorrow. Thanks. - (administrator 11/28/2011 9:46:00 PM) |
6695 |
SWAFBPool: The Best Weeks Standings will update over night tonight based on your new control panel settings. It's an intense process and is run in batch mode after the week is finalized. - (administrator 11/28/2011 9:42:00 PM) |
6694 |
danthaman: We are very sorry, we have not be able to determine why your email is not working. Please copy the addresses from our screen directly into your email client. We will get back to you when we figure out the issue. - (administrator 11/28/2011 9:40:00 PM) |
6693 |
We were also wondering about the conference championship games ... - (AngelaKL77 11/28/2011 3:42:00 PM) |
6692 |
Thanks guys! A custom time, like 9pm est on Monday would work for us next season. - (sigma1914 11/28/2011 4:18:00 AM) |
6691 |
When will you be adding the
College Conference
Championship games to the
schedule? - (saxplaya 11/28/2011 12:26:00 AM) |
6690 |
Need help correcting the "Best Weeks Standings" -- need to throw out worst 2 weeks, only. I changed the setting on the Manager's Contol Panel, but the standings have not corrected. Thanks! - (SWAFBPool 11/26/2011 10:13:00 AM) |
6689 |
Think you are having email issues again. I sent a poolwide email about 30 minutes ago and it has still not been received by the members. Please look into this and have the email sent. Thanks. - (danthaman 11/23/2011 1:45:00 PM) |
6688 |
danthaman: We are working to prevent this from happening again. Thanks. - (administrator 11/17/2011 8:24:00 PM) |
6687 |
stinkinbeavers: Please check now. - (administrator 11/17/2011 8:24:00 PM) |
6686 |
college picks not showing up in the poolwide picks---3 picks are but not tonight's game
- (stinkinbeavers 11/17/2011 7:22:00 PM) |
6685 |
The Monday night game is already being counted in the weekely standings but it doesnt't start for another 7 hours. - (danthaman 11/14/2011 1:19:00 PM) |
6684 |
BEAR DOWN: The winner is determined by your tiebreaker settings in the control panel. You pool manager determines how to decide a 5 way tie, we just offer 7 different settings to try and minimize ties. - (administrator 11/11/2011 8:06:00 PM) |
6683 |
Seabreezin right by ya: No, that will be updated Saturday or Sunday based on your pool type. - (administrator 11/11/2011 8:04:00 PM) |
6682 |
If I tie with five other people at the end of a week and we all have the same tie breaker point total does the winner come down to where they at in the full season standings? - (BEAR DOWN 11/11/2011 7:20:00 PM) |
6681 |
So, does that mean that if you
do not pick a Thursday game
you will not get credit for a
compu pick at all? - (Seabreezin right by ya 11/11/2011 1:49:00 PM) |
6680 |
drleach: It will run Sunday morning for standard pool types and Saturday morning for Mix pool types. It is preset time for entire season even when there are weekday games. - (administrator 11/11/2011 6:26:00 AM) |
6679 |
Compu-picks is set up to pick favorites, but it did not pick tonight's game. Why, and can this be corrected?
- (drleach 11/10/2011 8:41:00 PM) |
6678 |
sigma1914: We can change it to a custom time like 9pm but it would be a static time the entire season. Thanks.
- (administrator 11/6/2011 8:32:00 PM) |
6677 |
Joe Paterno/danthaman: We will take a look and email you when we figure it out. In the mean time, simply copy the email addresses that we preload for you in the screen and use your mail client. - (administrator 11/6/2011 8:30:00 PM) |
6676 |
Right now our Pick Deadline is Monday at 5PM est. For next season, how can I make the deadline at game time for all games, including Monday's games? - (sigma1914 11/6/2011 8:18:00 PM) |
6675 |
I also had the same issue as Post #6673 by Joe Pa - I sent out a poolwide email that was never received by the members. - (danthaman 11/4/2011 3:01:00 PM) |
6674 |
Thanks again guys!!! - (sigma1914 11/4/2011 7:13:00 AM) |
6673 |
There seems to be a problem with sending our poolwide email messages today. I sent out a couple of them and they were not received by the recipients. - (Joe Paterno 11/2/2011 4:28:00 PM) |
6672 |
GimmeDuh$: We are showing the correct winners. I don't follow your post. - (administrator 10/31/2011 8:42:00 PM) |
6671 |
Is there any reason why the NCAA
games don't have the spreads loaded
in until Tuesday? - (saxplaya 10/31/2011 3:21:00 PM) |
6670 |
the browns and jags won the game with points you have that they lost please correct - (GimmeDuh$ 10/31/2011 8:22:00 AM) |
6669 |
saxplaya: This has been corrected. Thanks! - (administrator 10/30/2011 10:49:00 AM) |
6668 |
Why are only 9 games showing on the poolwide picks page when there are 10 games we picked this week? - (saxplaya 10/30/2011 12:31:00 AM) |
6667 |
danthaman -This has been corrected. Sorry for inconvenience - (administrator 10/28/2011 8:46:00 PM) |
6666 |
Why is the Houston/Rice game listed as a Saturday night game -- it was played last night. - (danthaman 10/28/2011 8:10:00 AM) |
6665 |
jhain: This is not an option for pool managers. It is a security feature of the website. Typically, managers will alert the entire pool of the pick they want to change in advance of the game on the private message board so all members of your pool can see the request. - (administrator 10/24/2011 8:36:00 PM) |
6664 |
I noticed after the pick deadline that my pick in the DAL/STL game was not what I meant to submit. As the pool manager I can manage other teams picks but not my own. How do I fix this before the 3pm. kickoff? Thank you. - (jhain 10/23/2011 2:48:00 PM) |
6663 |
Why aren't the spreads up for
the NCAA games yet? - (saxplaya 10/18/2011 11:37:00 PM) |
6662 |
JONI: Live scoring was restored around 330pm. We are sorry, we encountered a system error but worked as quickly as possible to correct.
- (administrator 10/16/2011 5:10:00 PM) |
6661 |
Any reason the pro games are not
updating? - (JONI 10/16/2011 2:28:00 PM) |
6660 |
hazemoto: Please check your Pool Hosting Fee invoice and thank you for your continued patronage. - (administrator 10/15/2011 10:27:00 AM) |
6659 |
just want to make sure you received my payment I did it late Thursday night - (hazemoto 10/15/2011 4:18:00 AM) |
6658 |
Thank you - (Jimy 10/10/2011 1:09:00 PM) |
6657 |
uglyangel/Jimy: This has been corrected. Sorry, there was a glitch in our scores feed late today. - (administrator 10/9/2011 8:12:00 PM) |
6656 |
AngelaKL77: We fixed this early this morning and emailed you. Please send our administrator an email stating which week you need standings re-run, thanks. - (administrator 10/9/2011 8:11:00 PM) |
6655 |
BEAR DOWN: You can see the highlighted winner in the Analysis > Standings by Week report. - (administrator 10/9/2011 8:10:00 PM) |
6654 |
danovichm: Your pool manager decides the deadline not us, please check with your pool manager. - (administrator 10/9/2011 8:09:00 PM) |
6653 |
sigma1914: Have you disabled the Tiebreaker Games for each week but the last week in the Pool Manager > Schedule screen? Please email us and advise. - (administrator 10/9/2011 8:09:00 PM) |
6652 |
bolszewski: We will take care of this for you. Thanks. - (administrator 10/9/2011 8:08:00 PM) |
6651 |
Yes I was curious also How are the Bears Losing Monday nites Game? - (Jimy 10/9/2011 7:13:00 PM) |
6650 |
Just wondering how the Bears can be losing to the
lions - on Sunday - Before they play the Monday night game!!! - (uglyangel 10/9/2011 6:52:00 PM) |
6649 |
Also, I put in a players picks today for week 5 but on the weekly standings for that week it's still showing 0 points. Can you fix that? Thanks! - (AngelaKL77 10/8/2011 10:59:00 PM) |
6648 |
Our poolwide picks aren't showing the Thursday or Friday games for this week. Could you please fix this ASAP? - (AngelaKL77 10/8/2011 9:38:00 PM) |
6647 |
Hi guys, the TB Actuals as well as TB Diff on the Straight Full Season Standings page now shows 43 for all members of my pool (ID 3195). They should all read 0 (or hidden for now)since we only use TB in week 17. - (sigma1914 10/3/2011 11:23:00 PM) |
6646 |
Is there a way to show the win or loss of teams after their game on the pick list? Maybe with an W OR L OR the winner gets underlined or highlighted. - (BEAR DOWN 10/3/2011 9:35:00 PM) |
