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9/3/2010   7:48:13 PM EST
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Help Message Board

*Post a technical support question below and our staff will respond promptly. Your posts will be highlighted in yellow.

ID#
Help Messages
6345
Last night's USC/Hawaii game is incorrectly showing USC as covering. Thanks. - (danthaman 9/3/2010 12:37:00 PM)
6344
Can you only use a game you are including in your regular picks as a tie-breaker? - (fallfbpool 9/2/2010 11:08:00 PM)
6343
danthaman: If it makes it easier for you then we are all about it. Thanks! - (administrator 9/2/2010 6:41:00 PM)
6342
Yes, showing games with no line as "0" instead of "0.5" will make things much easier! Thanks!!! - (danthaman 9/1/2010 10:53:00 AM)
6341
danthaman: Simply make the spread 12.5 since we are displaying Missouri as the visitor. The +12.5 will make them favored. This occasionally happens when there is a game at a neutral site. - (administrator 8/31/2010 9:14:00 PM)
6340
danthaman: We will load in the games off the board as zero for you next week. Will this make it easier for you? Just change the 0.5 to 0 for this week. - (administrator 8/31/2010 9:11:00 PM)
6339
Runya: Please use the My Account screen to change your name. - (administrator 8/31/2010 8:44:00 PM)
6338
I was trying to add the spread to the Illinois/Missouri game since it is showing as "0" -- which FYI, there is a spread according to the USA Today. However, you are showing Missouri as the away team when they are the home team (neutral field). This could impact the choice for some who may select home teams as their default. Plus I need to make sure the spread is shown properly +/- towards the correct home team. Can you please adjust asap. - (danthaman 8/31/2010 2:28:00 PM)
6337
Ok, I just don't remember that being an issue in previous years. If there was no line on the game it always showed up as 0 rather than 0.5 which is how we knew if there was a line on the game. If there was a 0.5 we knew that was the actual line rather than .5 being added to a game with no line. - (danthaman 8/31/2010 1:50:00 PM)
6336
How can I change my username? - (Runya 8/31/2010 12:47:00 PM)
6335
danthaman: We wait until Tuesday monrings to upload the spreads from USA Today. This is what is showing. We round up .5 if the spread was not available. You have the ability to update the spreads from the Set Spreads screen if you want to check back in a few days to see if they have been posted. We can only push the upload one time each week on Tuesdays. - (administrator 8/31/2010 10:08:00 AM)
6334
Learnerd Legal Mind: Nice to have you back. Please go to Pool Manager > Set Schedule and disable the games for week 1. Then go to week 2 and enable the games you would like to appear on the pick sheet. - (administrator 8/31/2010 10:06:00 AM)
6333
There are a lot of college games this week that have 0.5 as the spread that if you look at the games can not be correct. Can you please review and update so we can alert our pool members? Thanks. - (danthaman 8/31/2010 9:54:00 AM)
6332
Hey guys..This is our second year doing the pool. We do an NFL/NCAA Pick'Em. We would like our first week to be the first week of NFL games. Is that how it is set up or is this upcoming week "Week 1". Thanks - (Learnerd Legal Mind 8/31/2010 8:00:00 AM)
6331
fallfbpool: Do you have it enabled? - (administrator 8/30/2010 11:36:00 PM)
6330
Hi! Just testing this out this week before we roll out to the masses. I set a tie-breaker game but it is not showing up on the pick sheet. Did I do something wrong? - (fallfbpool 8/30/2010 11:35:00 PM)
6329
AngelaKL77: Both NFL and NCAA spreads are uploaded Tuesday mornings. For the picksheet, go to Edit Schedule and disable the Tiebreaker Game (in yellow). - (administrator 8/30/2010 2:30:00 PM)
6328
2 things . . . will you be putting in the NCAA point spreads today? And, how can I take the tie breaker off of the bottom of the picks sheet? Thanks! - (AngelaKL77 8/30/2010 12:27:00 PM)
6327
Pointy: If you select print from your browser, the report should print fine. You can also easily copy the reports into Excel and print. Not sure if we can change the color of the w/l. - (administrator 8/27/2010 10:05:00 PM)
6326
Can you make the standings printable or printable friendly? Also if color of 'W' and 'L' can be changed on the standing chart? - (Pointy 8/27/2010 4:58:00 PM)
6325
hazemoto: You can have as many users as your would like tied to one email address. - (administrator 8/27/2010 10:56:00 AM)
6324
can a person sign up on someone's email account but have a different user name and password - (hazemoto 8/26/2010 1:11:00 AM)
6323
jasondever: I sent you an email regarding this issue. - (administrator 8/25/2010 12:40:00 AM)
6322
danthaman: The process will only run if you are the only one in your pool. It is meant to be run right after you create the pool. Thanks. - (administrator 8/25/2010 12:40:00 AM)
6321
The league I run only uses 15 college games per week. The games are selected each week. Is there a way for me to unselect every game for every week without individually clicking on each game? - (jasondever 8/24/2010 7:08:00 PM)
6320
The add previous pool members function is not working. It says to contact the administrator. Thanks. - (danthaman 8/24/2010 2:33:00 PM)
6319
hazemoto: Please check our picksheet now. Thanks. - (administrator 8/23/2010 2:01:00 PM)
6318
In your email you sent me it states that the first game is the 9th and on the game card it shows vikings and saints on friday the 10th which is it - (hazemoto 8/23/2010 12:49:00 AM)
6317
cceverlast: We are researching the cost of developing a pick sheet for the iPhone/Blackberry platform. Send us an email with your thoughts and comments; I can fill you in on more of the details. Thanks for your feedback. - (administrator 8/19/2010 12:16:00 AM)
6316
Is there any plans for an iPhone or Blackberry app to support this site? - (cceverlast 8/17/2010 12:24:00 PM)
6315
hazemoto: You need to go to Pool Manager > Add Prior Pool Members. - (administrator 8/14/2010 4:32:00 PM)
6314
last year when I started my pool all my previous members were already in my manage user page and this year there is no one in there I added all of like I did last year - (hazemoto 8/14/2010 4:25:00 PM)
6313
14809: We set the default point spreads on Monday mornings for College and Tuesday mornings for NFL based on the current odds from USA TODAY. You can manually enter you own spreads at anytime. Our automated update will not affect any manual updates the pool manager makes. You set when the cutoff time is in your pool rules and you the manager are the only one that can control this. - (administrator 8/12/2010 9:51:00 PM)
6312
whats the deadline for changing the spread for a pool manager for the regular season?If its a no line on tuesday because of injury.......i needto give my guys rules of when the spreads will be out - (14809 8/12/2010 4:36:00 PM)
6311
Start a new Pool and then click the Add Prior Pool Members link. - (administrator 8/11/2010 9:39:00 PM)
6310
hazemoto: Select the pool you want to delete from the home page and go to Pool Manager > Pool Details. - (administrator 8/11/2010 9:38:00 PM)
6309
How can I retrieve my last years pool members? - ( )
6308
How can I retrieve my last years pool members? - ( )
6307
Hey guys I started a pool #2805 football follies and made a mistake so I started another #2806.How do I get rid of #2805 so I am not charged for it No one is in that one - (hazemoto 8/11/2010 1:27:00 PM)
6306
14809: No problem, sorry I missed that post. Yes, Top Gun will require the user to pick the exact amount of games specified in order to receive a valid pick confirmation number. They will have choice of all enabled games for the week. - (administrator 8/6/2010 10:31:00 PM)
6305
im sorry to bother you againbut can you answer 6302 .thank you.........ill kick the tires in preseason but still unsure - (14809 8/4/2010 11:00:00 PM)
6304
14809: You can use either type, Days of Thunder will update all Sundays 2 points in one shot and you could update the other days of the week to 3 or manually update each week. Days of Thunder gives you a lot more sorting options for determining tie breakers and winners. Test both out to see what I mean. Thanks for the kind words also, we appreciate your patronage. - (administrator 8/4/2010 9:43:00 PM)
6303
should i manually change point values for season or use days of thunder?all year i would like sunday games 2 pts and all others 3 pts?thanks so much this site is awesome - (14809 8/4/2010 7:36:00 AM)
6302
i want to set top gun to six pick max per week,but the guys can pick from every nfl game on board? - (14809 8/4/2010 7:14:00 AM)
6301
14809: That sounds like a great idea. Use the Set Schedule screen to populate your pick sheet any way you like. - (administrator 8/3/2010 8:57:00 PM)
6300
for the nfl - (14809 8/3/2010 7:44:00 PM)
6299
i want to run a pool where you take your best 6 games but i want the thurs sat and monday night games to be mandatory picks.Should i just make sunday games 2pts and thur sat mon games 3 pters - (14809 8/3/2010 7:43:00 PM)
6298
2762-gmenfootballpool...thanks in advance - (wjm777 7/30/2010 6:08:00 AM)
6297
Found the spot to change user name:) - (Schmidt_team 7/29/2010 10:19:00 PM)
6296
I want to change my username? - (Schmidt_team 7/29/2010 10:06:00 PM)
6295
wjm777: Welcome back! Sure, send me your pool id and I will make sure it is configured right away. - (administrator 7/29/2010 9:09:00 PM)
6294
will my pool have the best bet selection that we had the last 2 years available again - (wjm777 7/28/2010 5:43:00 AM)
6293
bigjohngard: Please see the pricing section on the Start a Pool page. - (administrator 4/5/2010 3:01:00 PM)
6292
I got an email saying I owe money. I did not know I owed money. - (bigjohngard 4/4/2010 2:58:00 PM)
6291
chill: You are fine, if you have paid just ignore the email. Thanks! - (administrator 4/4/2010 10:14:00 AM)
6290
hey i got an email that said i owed hosting fee, thought it was paid ,the page on the site shows it to be paid thanks chill - (chill 4/4/2010 10:12:00 AM)
6289
opps my bad. I see the rules say 4 pts today. I just read the screen round 3 pts wrong. - (undfan96 3/26/2010 5:28:00 AM)
6288
basketball points today's games 3 points for a W? - (undfan96 3/25/2010 6:46:00 PM)
6287
The Notorious Z.I.G.: We are working on a fix for an issue we are having with that report. I will get back to you. Sorry for the delay. - (administrator 3/23/2010 5:26:00 PM)
6286
Any chance of updating the "What If" standings? - (The Notorious Z.I.G. 3/23/2010 10:48:00 AM)
6285
Scott Ziegler: The next round will populate during the games. We are working on a enhancement for next year that will show all rounds once the pool locks out. - (administrator 3/22/2010 4:29:00 PM)
6284
Why can't you see all player's future round picks from the Poolwide Picks screen? - (Scott Ziegler 3/22/2010 5:21:00 AM)
6283
Hughesdawg/sldaigle: This was corrected during the evening. - (administrator 3/20/2010 7:09:00 AM)
6282
NM still listed as a loss - (sldaigle 3/19/2010 11:18:00 AM)
6281
You have New Mexico listed as a loss...They won - (Hughesdawg 3/19/2010 9:20:00 AM)
6280
The Notorious Z.I.G: This was fixed in the afternoon today. Sorry for the issue. - (administrator 3/15/2010 5:37:00 PM)
6279
For some reason it's not letting me pick St Mary's in the first round. I get an error. But if I pick Richmond then it let's me submit the picks. Can you see whats up... - (The Notorious Z.I.G. 3/15/2010 9:20:00 AM)
6278
chill: $1 per person. - (administrator 3/5/2010 6:04:00 PM)
6277
how much is it for the march maddness - (chill 3/5/2010 6:59:00 AM)
6276
eHaw: Please send a detailed email explaining the issue to administrator@efbp.net. We had no reported issues. - (administrator 2/14/2010 9:58:00 AM)
6275
Beerhound: You will need to check with you pool manager, he or she controls the picksheet in the playoffs. - (administrator 2/14/2010 9:57:00 AM)
6274
Where are our superbowl picks? - (eHaw 2/11/2010 4:02:00 PM)
6273
I can't see opponents picks in Cal2009! - (Beerhound 2/7/2010 3:14:00 PM)
6272
IcemanCometh: Please email us directly, not sure how to answer this post. - (administrator 2/6/2010 7:00:00 AM)
6271
thanx - (Big Ran 2/5/2010 2:03:00 PM)
6270
Big Ran - Sorry for the delay, I ran into some problems with my program that generates the line. We always use opening line from USAToday. It is up and available. Thanks John - (administrator 2/5/2010 6:18:00 AM)
6269
im lost how did i get on this site. - (IcemanCometh 2/4/2010 6:18:00 PM)
6268
Or just tell me what the auto spread was and I'll enter manually - (Big Ran 2/4/2010 4:13:00 PM)
6267
There is no point spread showing for the SuperBowl. (other than 0.) Is it 0 or is there a problem? - (Big Ran 2/4/2010 4:06:00 PM)
6266
bsimon: Matchups were updated early this past week. - (administrator 1/30/2010 9:14:00 AM)
6265
Big Ran: No problem. - (administrator 1/30/2010 9:11:00 AM)
6264
Thanks for fixing week 19, but now week 21 superbowl picks I cannot make again. All info is missing. please fix, Thanks! - (bsimon 1/27/2010 7:58:00 AM)
6262
thanks - (Big Ran 1/23/2010 3:15:00 PM)
6261
Big Ran: I am able to see them, you can always edit yourself in the Pool Manager > Set Schedule screen. - (administrator 1/23/2010 12:52:00 PM)
6260
Big Ran: Email administrator@efbp.net with specific instructions on the update (game etc) and he will take care of it. - (administrator 1/23/2010 12:51:00 PM)
6259
There are no point spreads showing. - (Big Ran 1/23/2010 6:45:00 AM)
6258
I forgot to adjust the pooint value for last week's games from 1 to 2. How can I do it now? - (Big Ran 1/23/2010 6:34:00 AM)
6257
bsimon: Please try it again now! - (administrator 1/13/2010 4:59:00 PM)
6256
Beerhound: Please check now. - (administrator 1/13/2010 4:59:00 PM)
6255
Week 19 picks not displaying so we cannot make our picks, please fix. Thanks! - (bsimon 1/13/2010 10:06:00 AM)
6254
Is there a problem with the site? There are no teams showing for this weekends games. - (Beerhound 1/13/2010 8:37:00 AM)
6253
chill: Thank you for your patronage! - (administrator 1/9/2010 11:38:00 AM)
6252
THANKS GUYS ITS BENN A GREAT YEAR YOU HAVE A GREAT SITE - (chill 1/9/2010 11:02:00 AM)
6251
Thanks - (Big Dad 1/9/2010 9:48:00 AM)
6250
Big Dad: Try now. - (administrator 1/9/2010 9:33:00 AM)
6249
Please help. There are no games showing under my picks - (Big Dad 1/9/2010 9:30:00 AM)
6248
Ride on the Rhythm: That originally was the last game per week. However with the FLEX Schedule, times can change. It is up to the pool manager to change the initially set tiebreaker game if times do change if desired. - (administrator 1/9/2010 9:10:00 AM)
6247
What was the tie breaker game in week 17? You had it as Packers @ Cardinals. - (Ride on the Rhythm 1/8/2010 8:15:00 PM)
6246
Big Ran: They remain hidden until the pick deadline is reached as they always have. Spreads were uploaded last night. - (administrator 1/8/2010 6:37:00 PM)
6245
2 questions: 1) The Full Season Standings report the TB Total and TB Diff colums display eFBp. All season till 2-3 weeks ago they had the riight totals 2) There are no point spreads showing for this week. Thanks - (Big Ran 1/7/2010 7:35:00 PM)

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